Human Services

If you care about supporting others and improving your community, a career in human services could be for you!

The field has a range of job types, so there is a place for many different skill sets and backgrounds.

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Ronecia Duke, Aging Best
Jane Williams, Love Columbia

Learn about two local agencies that provide services to our community and explore a career in Human Services.

View Salary Ranges in Human Services

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Career Progression*

By building on your natural ability to connect with people and gaining professional skills, you can grow
into leadership roles and make a lasting impact in your career.

STARTING YOUR CAREER

Begin by developing foundational skills and gaining experience in entry-level roles that let you make a direct impact in people’s lives.

Salary range:
$31,720-$45,032

Possible Job Positions:
Behavioral Health Technician
Community Support Specialist
Program Specialist
Youth Advisor
Residential Support Coordinator
Direct Support Professional
Crisis Hotline Specialist

ADVANCING IN YOUR CAREER

Build on your experience with additional training, certifications, or specialized skills to take on greater responsibility and broaden your impact.

Salary range:
$43,908-$65,000

Possible Job Positions:
Social Worker
Care Team Manager
House Manager
Substance Abuse Counselor
Case Manager
Probation/Parole Officer
Child Welfare Specialist

LEADING IN YOUR CAREER

Step into leadership and management roles where you can guide teams, shape programs, and influence change in your community.

Salary range:
$85,000-$120,000

Possible Job Positions:
Program Director
Clinical Director
Director of Social Services
Nonprofit Executive Director
Agency Administrator
Policy and Advocacy Director

*Data Sources: Salary and progression information is based on input from HR staff at Columbia businesses, statistics from the U.S. Bureau of Labor Statistics, and local job market listings found on Indeed, Glassdoor, and ZipRecruiter.

What You Need to Succeed

Frequently asked questions about how to excel in a human services career

  • Yes! Many entry-level human services positions, like direct support professional, community support specialist, or youth advisor, are designed for individuals starting out. Employers often provide on-the-job training, mentorship, and opportunities to gain practical experience. Demonstrating a strong work ethic, compassion, and a willingness to learn can help you get started even without prior experience.

  • Education requirements vary by role. Entry-level positions often require a high school diploma or equivalent, while mid-level and leadership roles may require a bachelor’s or master’s degree in social work, human services, counseling, or a related field. Certifications or licenses (e.g., LSW, LMSW, CPR, or behavioral health credentials) may also be required for certain positions.

  • Several factors can extend the hiring timeline, including background checks, reference verification, credential or license verification, and required training. Some employers may also require pre-employment testing or a probationary period. Delays can also occur if a position receives a high volume of applicants.

  • Yes. Common factors include a criminal record (depending on the role), failure to meet licensing or certification requirements, falsified information on an application or resume, or insufficient background or reference checks. Employers also look for qualities like reliability, professionalism, and the ability to work effectively with clients. Demonstrating strong ethics, clear communication, and dedication can increase your chances of being hired.

Your Path to
Getting Started

Click a path number for more information.

Discover if a career in human services might be a good fit for you. Click to read the article!

View Local Employers — We recommend applying on company sites instead of sites such as Indeed.com

Apprenticeships, Certificates, and Colleges/Technical Schools that could be helpful for career progression

Career Testimonials

Jessica Chambers
Program Director,
Re-entry Opportunity Center
In 2018 I started my career as a peer support specialist. After years of dedication I was promoted to the Program Director of the Re-entry Opportunity Center, a title I still hold today. I am also the founder of a Non-Profit called Girls On Fire that leads and guides young women into tomorrow's future leaders. I truly believe that anything is possible; all you have to do is try.

Leigh Kottwitz
Neighborhood Services Manager,
City of Columbia
I started with the City in 2000 as the Volunteer Coordinator. My job has expanded into supervising staff who work in residential code enforcement and rental inspections as the Neighborhood Services Manager. Be open to trying new things and see where your career takes you! In college, I worked on an assembly line at Square D, now Schneider Electric. That experience taught me that we can find transferable skills in any job; we just need to be articulate and communicate what we bring to the workplace. 

Lucky Ogbomo
Lead Employment Consultant,
Job Point
As a Lead Employment Consultant, I’ve had the privilege of helping individuals overcome barriers and find meaningful work. My own career journey was shaped by community support and training through organizations like Job Point and Love Columbia. Today, I get to guide others toward success—watching them grow is the most rewarding part of my job.

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